Cash Application Case Study

Home About Us Careers & Benefits Contact Us

Real Estate

Expertise

Case Studies

Cash Application

Tenant Dispute Resolution

Insurance Certificate Administration

Lease Abstraction

Cash Flow Modeling

Cash Flow Population

Document and Lease Data Analysis

Telecom Lease Abstraction Support

Securitization Support

Insurance Review

Portfolio Valuation

Asset Summary Preparation

Markets

Solutions

Cash Application Case Study

Account Background
The client required cash application support, including:

Properly applying tenant receipts to the respective tenant accounts
Researching and identifying correct lease numbers and applying receipts accordingly
Identifying and notifying client of any short or excess tenant payments
Identifying and notifying client of any "on account" payments when no specific posting instructions had been provided by the tenant

Solution
RR Donnelley Global Real Estate Services provided a scalable, cost-effective solution for the client to support their cash application process. After RR Donnelley's team of analysts were sent to the client site for training; they assumed the processing of ACH, wire and check payments and monitored all client lock boxes all while operating in the client's JD Edwards ERP application environment.

Customer Benefits
The client achieved significant savings by utilizing RR Donnelley's scalable resource structure for meeting peak demands. The client also benefited from quick turnaround times without sacrificing quality.

Results
RR Donnelley processed an average of 400 checks per day with volumes spiking to around 1000 checks per day during the first week of every month. The team also monitored 23 lockboxes wherein payments were received on behalf of the client.


Home \| Contact Us \| Privacy Policy & Legal Notices \| Site Map		RR Donnelley \| RR Donnelley Roman Financial