| March 2009 |
BPO sector to prop up foreign investments, says BSP 
The Bangko Sentral ng Pilipinas (BSP) said the continued expansion of the business process outsourcing (BPO) sector would support foreign direct investment (FDI) growth this year. The BPO sector expects to hit $9 billion in revenues this year from $7 billion last year, according to the Business Process Association of the Philippines (BPAP).
Forrester says L&T, IBM top in Satyam race
Based on the available data and interactions with some bidders and Satyam Computer Services' clients, independent technology and market research firm, Forrester, believes that engineering giant Larsen & Toubro and IT major IBM are front-runners to acquire the troubled company.
Return of outsourced jobs not good for US: Obama
In the midst of its worst recession in decades, President Barack Obama says it would be better to create new jobs that can't be outsourced instead of bringing back such low paying jobs from other countries.
BPO puts Sri Lanka on the global sourcing map
Sri Lanka is some way down the list of global sourcing locations, but its newly created outsourcing trade association believes that the country has the necessary attributes to become a leading center for business process outsourcing. Although the country has learnt much from India's success it must develop its own strengths and focus on attracting high-profile vendors over the next few years.
Satyam Loses 46 Customers to Rivals, Economic Times Reports
Satyam Computer Services Ltd. has lost outsourcing contracts from about 46 customers to rivals such as International Business Machines Corp., Tata Consultancy Services Ltd. and Wipro Ltd., India's Economic Times reported, citing an unidentified person familiar with the developments.
RR Donnelley Leverages Google's Leading Search Capabilities to Enhance Venue(SM) Data Room Application
R.R. Donnelley & Sons Company today announced it has enhanced its Venue virtual data room (VDR) solution, using the Google Search Appliance to create a more intuitive and dynamic search tool. The integration of this powerful search technology enriches Venue's already robust feature set.
Poland attractive to BPO investment
According to areport commissioned by the Polish Foreign Investment and Information Agency in co-operation with the Jones Lang LaSalle and Grafton Recruitment Poland is one of the most attractive BPO investment destinations. The study looks at the Polish investment attractiveness in the BPO sector in that it assesses Poles' professional qualifications and linguistic competence, the country's infrastructure, investment incentives and the local real estate market i.e. basic elements considerably influencing the process of investment selection in the BPO sector.
India's Satyam board meets to discuss takeover
The board of fallen Indian outsourcing giant Satyam met Friday to discuss potential bidders for the company, whose finances were left in turmoil by a massive book-keeping fraud. A newspaper report said there were eight to nine "fairly serious bidders" for the firm at the heart of India's biggest corporate swindle. But only four companies have formally announced they are interested in taking a 51 percent stake in Satyam.
RR Donnelley Opens New Financial Printing Service Center
R.R. Donnelley & Sons Company announced today that it has opened a new Financial Services office in Calgary, Alberta to better address the financial print and related communications needs of businesses and law firms in western Canada. The Calgary Service Center complements the company's facilities in Toronto and Montreal.
BPO industry in Cebu remains strong amid global financial crisis
The business process outsourcing (BPO) industry in Cebu has remained strong despite the global economic crisis, said National Economic and Development Authority Regional Office 7 (NRO7) Director Marlene CA P. Rodriguez said during the last week's Philippine Economic Briefing in Cebu City.
Outsourcing industry may cut growth goals as global crisis' effects deepen
Local outsourcing companies may cut growth targets for next year, an indication that they may face difficulty in employing a million Filipinos and contribute nearly one-tenth of the country's gross domestic product (GDP) by 2010. The offshoring and outsourcing (O&O) industry's expansion may likely decelerate given the global slowdown, said Oscar R. Saņez, chief executive officer of the Business Processing Association of the Philippines (BPA/P).
Iloilo city one of top 10 outsourcing locations in Asia-Pacific
The city was named as one of the top 10 highlighted destinations in Asia-Pacific in terms of outsourcing boom by an international firm. KPMG, a global network of professional services firms providing audit, tax and advisory services, released a global list of cities considered as viable business process outsourcing (BPO) hubs.
Romania becoming Europe's fastest-growing outsourcing hub
Romania has become a highly attractive sourcing destination for companies looking for business process outsourcing, offshore software engineering and contract manufacturing services, according to market reports. Romania's strategic proximity to Western Europe combined with its low corporate taxation policies and low-cost labour force has made manufacturers realise that it is an ideal location for electronics manufacturing, the market watchers said.
Africa to replace India as the Capital of Call Centres
Global business is turning its head towards Africa as emerging economies such as India, Malaysia and the Philippines are quickly up skilling causing a huge turnover in their call centre staff.
India Eyes Talks With U.S. Over Outsourcing Issue
New Delhi plans to discuss with Washington a plan by the Obama administration to end tax breaks to U.S. firms that outsources jobs to India
Satyam Receives SEBI Approval on Bidding Process
Satyam Computer Services Ltd. (NYSE: SAY) (the "Company") announced today that it received approval from the Securities and Exchange Board of India ("SEBI") to facilitate a global competitive bidding process which, subject to receipt of all approvals, contemplates the selection of an investor to acquire a 51 percent interest in the Company.
Philippines Looks Beyond Call Center for Outsourcing Growth
Government and industry leaders in the Philippines would like to see their country take on more of the IT and business process outsourcing tasks that might otherwise flow to the subcontinent. The goal of industry leaders is to see 1 million Filipinos working in IT and business process outsourcing by 2010 so the country can capture 10 percent of the total global services market.
RR Donnelley, Orchard Brands in $175 million print deal
R.R. Donnelley & Sons Co. has signed a $175 million multiyear agreement with multi-channel merchant Orchard Brands to provide 100% of the retailer's catalog printing and postal logistics services.
BPO industry sees 200% job growth in 2009: survey
The Philippine business process outsourcing (BPO) sector sees a 200-percent growth in employment this year as the global economic crisis forces companies to turn to the low-cost sources, a survey said Thursday.
Mastering Data at R.R. Donnelley
At the end of 2005, Donnelley embarked on an MDM program, an effort to create a single set of identifiers throughout the enterprise for its customer and vendor data. Having a master of each record would enable the company's applications to tap the most accurate, complete and up-to-date information.
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