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July 2009
RR Donnelley Announces Launch of New London Design Studio
RR Donnelley's Global Document Solutions, a leading provider of outsourcing services for customer communications management, announced today that it has opened a new Design Studio located in the City of London.

RR Donnelley to Move Stock Listing to The NASDAQ Global Select Market
R.R. Donnelley & Sons Company announced today that it will voluntarily transfer its stock exchange listing in the U.S. from The New York Stock Exchange to The NASDAQ Global Select Market effective August 5, 2009. The company's stock will continue to trade under the symbol RRD.

'Metro Laguna' promoted as new BPO hub
"METRO LAGUNA" is being tapped and promoted by the Commission on Information and Communications Technology (CICT) and aligned agencies to be the next business hub where IT and business process outsourcing companies (BPOs) can thrive. Metro Laguna recently topped the "Next Wave Cities" scorecard ranking done by the CICT, the Business Processing Association of the Philippines and the Department of Trade and Industry.

Recession proves good for Indian outsourcing firms
In a year when outsourcing of application development and maintenance projects has slowed down, top customers such as Bank of America, JPMorgan and Citibank continue to send more back office projects to India, as they seek to lower their cost of operations by up to 40%.

India continues to be most attractive outsourcing hub
India continues to be the most preferred destination for companies looking to offshore their IT and back-office functions, despite backlash against outsourcing to the country. It also retains its low-cost advantage and is among the most financially attractive locations when viewed in combination with the business environment it offers and the availability of skilled people, according to global management consultancy AT Kearney.

Insurers May Be Forced to Reduce Costs, Outsource
European insurers such as Allianz SE and Axa SA may be forced to cut costs, outsource more functions and boost revenue from emerging markets to maintain earnings growth as the recession in their home markets deepens, consulting firm Accenture Ltd.

Cost cutting in U.S. to drive BPO healthcare business
Outsourcing of healthcare services is expected to gain momentum as the prolonged slowdown forces U.S.-based government agencies and healthcare firms to cut spiraling costs and deal with a shortage in qualified personnel. President Barack Obama has proposed a healthcare overhaul package, aimed at expanding healthcare coverage to all Americans, providing better care, and reducing wasteful spending, fraud and unnecessary treatments.

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