| November 2008 |
Mid-sized US companies eye Indian BPOs for outsourcing 
At a time when many Indian BPOs are devising newer strategies to tide over the economic slowdown, many mid-sized companies from the US are looking to offshore their services to reduce cost in order to survive the turbulent economic times.
ITeS-BPO to experience further slowdown: D&B
Dun & Bradstreet forecasted further slowdown in the ITeS and BPO as a result of global financial crisis.
JPMorgan Chase eyes 'next wave' cities for outsourcing arm
The business process outsourcing (BPO) unit of global banking giant JPMorgan Chase & Co. is looking at expanding outside Metro Manila and tapping so-called next wave cities for its subcontracting business.
Citibank to increase staff in Philippines BPO in 2009
Citibank plans to expand its Philippines BPO operations and hire 1,000 more workers in the Philippines next year.
Meltdown boosts legal outsourcing
The global meltdown has turned a boon for legal services industry in the city. With many companies in the US and Europe trying to cut costs, they are searching for cheap and good quality legal aid through legal process outsourcing companies (LPOs).
Patent Services Outsourcing to India Hits $46 Million
Revenue from patent work performed by legal professionals in India was about $46 million last year and may more than quadruple to an estimated $206 million by the end of 2012, according to a report released this week by an Irish market research group.
Financial Services Outsourcing Slowdown Will Regain Momentum in Early 2009
Outsourcing in the banking and financial services sector is showing short-term signs of a slowdown for the remainder of the year due to the economic crisis, but the market will likely regain momentum in early 2009, according to the Market Vista: Q3 2008 report on global outsourcing and offshoring activity by the Everest Research Institute.
BPO attrition down 5-15%
The US financial meltdown has finally managed to do what the business process outsourcing (BPO) sector has been trying to do for years on end - reduce the attrition rate of employees by 5-15 percentage points. BPOs that were coping with 30-40 per cent employee turnover are now reporting numbers between 20 per cent and 30 per cent.
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